WHO WE ARE
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.
About the role:
The role will involve driving improvements to credit risk management and operating procedures whilst building effective working relationships with the commercial side of the business and our external customers.
Key role accountabilities:
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Building effective business relationships with internal and external customers to maximize cash collection whilst minimizing risks.
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Investigation and resolution of credit risks and problem accounts, reviewing and managing issues and significant transactions.
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Ensuring that the company credit policy is adhered to including monitoring the application of appropriate credit limits and the risk profile of customers.
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Support the North Credit Controller at preparing monthly reports on aged debt, overdue debt, DSO, cash flow, credits processed and provision for losses for Netherlands.
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Define payments plan agreements with the sales team when necessary preparing ad hoc reporting in line with the needs of the business.
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Producing accurate and timely management accounts, journal preparation, identifying and correcting mis posts, variance analysis and insightful commentary by identifying cost drivers and behaviours.
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Bi-monthly invoicing to the customers.
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Establishing and sending statements and dunning letters to the customers.
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Create manual invoices according to instructions.
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Support on master data management.
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Support the Shared Service Center for the reconciliation of the payments with the invoices.
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Support the Shared Service Center for the bi-monthly direct debit run
Your profile:
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Demonstrate the ability to not only work well as part of own team, but also to work closely with the customer service and sales teams to understand their challenges and to ensure that they understand your objectives;
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Have full working knowledge of Microsoft Office Suite, in particular Excel. Experience with SAP
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Be able to develop trust and collaborate with major stakeholders (internal and external) and ensure that teams with other goals support yours and that customers perceive good service;
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Demonstrate the ability to deliver messages to the customers in an efficient and effective way; possess a calm, confident manner to handle potentially uncomfortable conversations;
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Continually review, revise and implement best practice procedures within the department and recommend changes to the line manager;
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Demonstrate the ability to communicate (written and oral) to keep customers and sales team up-to-date with events or changes;
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Speak business level Dutch language, both oral and written – this is essential
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Have experience in credit control and of using database systems;
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Strong organisational skills;
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Provide evidence of initiative and analytical ability; and
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Have good written and oral communication.
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Knowledge of SAP
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Desired - knowledge of XLS
NETWORK OF INTERACTION:
INTERNAL: Local Financial teams incl. Controlling, Corporate Credit Management team, Commercial departments, Data protection officers (DPO’s), Others – depending on tasks within Legal Entities
EXTERNAL: Customers, Auditors, Local Administrations (e.g. Statistic), Other
LANGUAGES:
